Your Privacy


This Policy applies to websites, mobile applications and services provided by One World Impact Investment Holdings Limited “OWIIH”, which will provide links navigating to this Policy and displayed to Visitors for their acceptance whilst browsing
OWIIH is established in Abu Dhabi Global Market, whose principal address is 3401, 34, Al Maqam Tower, Regus ADGM Square, Al Marya Island, Abu Dhabi, United Arab Emirates OWIIH is committed to respect privacy and secure Personal Information with compliance to all applicable data protection, privacy laws and regulations in the Emirate of Abu Dhabi, the Federal Laws of the United Arab Emirates and General Data Protection Regulations “GDPR” This Policy describes how OWIIH collects, discloses, and processes Personal Information, including, but not limited to, the user’s name, address and credentials.
Websites, products and services may contain links to, or may be embedded in another organisation’s or agency’s website which have their own privacy policies. In this case the Visitor to the extent he or she is no longer on a website and is not providing OWIIH with his or her Personal Information will become subject to the privacy policy of the accessed external site and OWIIH will have no liability for any Personal Information provided to the third-party information gatherer through the website controlled or operated by that third party.


Personal Data Collection and Use
OWIIH collects information (including Personal Information) on visitors when they interact with the visited website (including user account creation and submission of contact forms), uses a OWIIH mobile application or uses a OWIIH service. As permitted by law, OWIIH may also obtain data from public and commercial third-party sources, including, without limitation, purchasing statistics from third party providers.

The Personal Information OWIIH may collect without limitation, the following information;

  • visitor’s name,
  • email address(es),
  • phone/mobile number(s)
  • any relevant information as required by KNOW YOUR CLIENT “KYC” and/or Anti Money Laundering Regulations as part of our client onboarding procedures.
  • your IP address – a numerical code to identify your device, together with the country, region or city where you are based
  • your geolocation data – your IP address can be used to find information about the latitude, longitude, altitude of your device, its
  • direction of travel, your GPS data and data about connection with local Wi-Fi equipment
  • information on how you interact with our services
  • your browsing history of the content you have visited on our sites, including how you were referred to our sites via other websites
  • details of your computer, mobile, TV, tablet or other devices, for example, the unique device ID, unique vendor or advertising ID and browsers used to access our content

In order to use OWIIH services, the visitors may be requested to provide Personal Information. Visitors have the right to opt not to disclose personal to OWIIH. However, not providing OWIIH with some of the Personal Information may limit a user’s/prospective Client’s experience or accessibility to some services.

Personal Information will be used for, without limitation, the following purposes:

  • To add the visitor contact (with visitor’s consent) to a mailing list in order to send him or her information about services, surveys; or sending Visitor marketing information, that might be of interest. In case Visitor does not wish to receive these types of information, they can opt out at any time.
  • Providing a Visitor with personalization user experience and content, to display subjects related to his or her personal interest based on browsing.
  • Sending important notices to Visitor, including, without limitation, prompts to install updates/upgrades to his or her operating system or web application.
  • Sending important notices to Visitor, including, without limitation, prompts to install updates/upgrades to his or her operating system or web application.
  • Improving OWIIH # services through internal audits, data analysis, and analysing the efficiency of OWIIH’s business operations and evaluating market.
  • Troubleshooting when a visitor sends OWIIH an error message
  • Synchronizing, sharing, and storing the data which the user uploads or downloads and the data needed for the uploading and ensuring the security of OWIIH services and visitors.
  • Complying with the law(s) or regulation(s) of the Emirate of Abu Dhabi, the Federal laws of the United Arab Emirates applicable in the Emirate of Abu Dhabi, GDPR and any such relevant legal requirements and industry standards whatsoever.

Cookies and Relevant Technologies


OWIIH uses Cookies to identify the visitor using its websites and services. The text in a Cookie often consists of identifiers, site names, and some numbers and characters. Cookies are unique to the browsers or mobile applications used by an individual, and enable Websites to store data including, without limitation and Visitor preferences.
The visitor’s browser will return the Cookie information only to the domain where the Cookie originated and its content can be retrieved or read only by the server that created the Cookie.

OWIIH will not use Cookies for any purposes other than those stated in the Cookie Policy. The Visitor can manage or delete Cookies based on their own preferences. The visitor can clear all the Cookies stored on their devices, and most web browsers provide the option of blocking Cookies. However, by doing so, the Visitor must change the user settings every time they visit


Web Beacons and Pixel Tags
In addition to Cookies, OWIIH may also use other similar technologies on its websites and web-services such as web beacons and pixel tags. For example, when a visitor receives an email from OWIIH webservices, it may contain a click-through URL that links to a website. If a visitor clicks the link, OWIIH will track their visit to help learn about their preferences for services and improve its customer service.

A web beacon is a transparent graphic image embedded in a website or in an email. OWIIH uses pixel tags in emails to find out whether an email has been opened. A visitor can unsubscribe from the OWIIH mailing list at any time if they do not want to be tracked in this manner. By using the website, the visitor consents to the use of Cookies, web beacons and pixel tags as described above.


Personal Data Disclosure
OWIIH may share personal Information with its affiliates, subsidiaries, stakeholders and other government entities based on need-to-know basis. To comply with applicable laws or respond to valid legal procedures, OWIIH may also disclose the personal Information to law enforcement(s) or other government agencies. If OWIIH is involved in a restructuring or lawsuit in a given jurisdiction, the personal Information may be disclosed. OWIIH may also disclose visitor data when appropriate, including, without limitation, to execute the Terms and Conditions, when OWIIH believes disclosure is necessary or appropriate to prevent physical harm or financial loss, or when it is in connection with an investigation of suspected or actual illegal activity.


Your Rights and Personal Data Protection


Access Control
It is the responsibility of each Visitor to ensure that all Personal Information submitted to OWIIH is correct. OWIIH is dedicated to maintaining the accuracy and completeness of Personal Information, keeping the data up- to-date and secure.
If you are a UAE, EU or a Visitor from any other jurisdictions where similar rules apply, you have certain rights in relation to your information. The availability of these rights and the ways in which you can use them are set out below in more details.

Some of these rights will only apply in certain circumstances. If you would like to exercise, or discuss, any of these rights, please refer to Clause 11 in regard to our Contact information.

  • Access: you are entitled to ask us if we are processing your data and, if we are, you can request access to your personal data. This enables you to receive a copy of the personal data we hold about you and certain other information about it;
  • Correction: you are entitled to request that any incomplete or inaccurate personal data we hold about you is corrected;
  • Erasure: you are entitled to ask us to delete or remove personal data in certain circumstances. There are also certain exceptions where we may refuse a request for erasure, for example, where the personal data is required for compliance with law or in connection with claims;
  • Restriction: you are entitled to ask us to suspend the processing of certain of your personal data about you, for example if you want us to establish its accuracy or the reason for processing it;
  • Transfer: you may us to help you request the transfer certain of your personal data to another party;
  • Objection: where we are processing your personal data based on a legitimate interests (or those of a third party) and you may challenge this. However, we may be entitled to continue processing your information. You also have the right to object where we are processing your personal information for direct marketing purposes;
  • Automated decisions: you may contest any automated decision made about you where this has a legal or similar significant effect and ask for it to be reconsidered.
  • Consent: where we are processing personal data with consent, you can withdraw your consent.

Protection and Retention of Personal Information
OWIIH is committed to protect personal Information with the maximum possible level of security measures to mitigate the risks of data leakage. OWIIH uses appropriate technical measures to protect personal Information from unauthorized access, disclosure, usage, modification, damage, or loss. For example, OWIIH uses cryptographic, masking and tokening technologies for data confidentiality, protection mechanisms to prevent attacks and access control mechanisms to permit only authorized access to personal Information.
OWIIH will retain Personal Information for no longer than is necessary for the purposes stated in this policy, unless otherwise extending the retention period as required or permitted by applicable laws. The standards OWIIH uses to determine the retention period are, but not limited to:

  • the time required to retain Personal Information to fulfill business purposes, including providing services;
  • maintaining corresponding transaction and business records;
  • controlling and improving the performance and quality of services;
  • ensuring the security of systems, products, and services;
  • handling possible user queries or complaints and locating problems;
  • whether the visitor agrees to a longer retention period; and
  • whether any applicable laws, contracts, and other equivalencies have special requirements for data

OWIIH will maintain user registration information as long as the account details are necessary for service provision. A visitor may choose to deregister their account. After an account deregistration, OWIIH will stop providing the visitor with services and delete their Personal Information, provided that deletion is not restricted or prohibited by applicable law or regulation.


Personal Information of Children
The Site is not for use by children and we do not knowingly collect, store, share or use the personal information of children.


Third Party Providers Services
To ensure a positive user experience, a user may receive from websites content or web links to third Parties’ websites. OWIIH does not control third parties and a visitor’s decision to use the links, view the content and/or access the products or services provided by third Parties will be his or her personal responsibility.
OWIIH does not control the privacy practices and data protection policies of third parties. Visitors who visit third parties’ websites are encouraged to read their privacy and data protection policies. Any Personal Information provided to a third party by OWIIH’s under the terms of this Policy will be further subject to the third party’s privacy and data protection policy which OWIIH accepts no liability for.


International Transfer of Personal Information
Personal Information collected by OWIIH may be processed or accessed in the country/region where the user uses OWIIH products and services or in other countries/regions where OWIIH or its affiliates, subsidiaries, service providers or business partners have a presence. These jurisdictions may have different data protection laws. In such circumstances, OWIIH will take measures to ensure that data is processed as required by this Policy and applicable laws and regulations.


Policy Update
OWIIH reserves the right to update or change this Policy at any time. OWIIH will notify Customers and Visitors of material changes to this Policy by posting a notice on its websites and/or sending a direct notification through email.


Contact Us
A user with any privacy complaint or issue may contact the data protection officer as per the following;
Mrs Deborah Lyn Cooper
Email : [email protected]